Privacy Statement

Effective Date: 15 November 2025

At ConvergeRisk Pty Ltd (ABN 90 676 967 061), we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently. This Privacy Statement explains how we collect, use, and protect your information when you interact with our website and services.

1. Who We Are

ConvergeRisk Pty Ltd ("ConvergeRisk") is the data controller responsible for your personal data. Our services are designed to support cybersecurity and fraud prevention for businesses.

2. What Data We Collect

We may collect the following types of personal data:

  • Contact details (e.g., name, email address)
  • Business information (e.g., company name, job title)
  • Technical data (e.g., IP address, browser type, device information)
  • Usage data (e.g., pages visited, time spent on site)

3. How We Use Your Data

We use your data to:

  • Provide and improve our services
  • Respond to inquiries and support requests
  • Send relevant updates or marketing communications (with your consent)
  • Ensure the security and integrity of our platform

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our services)

5. Where Your Data Is Stored

Your data is stored and processed using Amazon Web Services (AWS) infrastructure, currently located in Australia. We may expand to other secure cloud platforms in the future and will ensure all providers meet relevant privacy compliance standards.

6. Data Sharing

We do not sell your data. We may share it with:

  • Trusted service providers who support our operations
  • Legal authorities if required by law

All third parties are contractually obligated to protect your data and comply with applicable privacy laws.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@convergerisk.com.au.

8. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

10. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.

11. Next Review

The next scheduled review of this Privacy Statement will take place on 15 November 2026.